Speaking twice at Dreamforce · Sept 15-17 →

US desk

AI agents for US teams.

The first week is in the org, reading what already exists. Slack-first shops, inherited Salesforce, a named process. Texas is a mailing address. Dubai is the HQ.

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Certified Partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE and US desks

UAE desk

The week

Where US teams start.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.

Questions

What we actually say.

AI agent implementation partner in the USA?
Mindcat sets up agents for US teams: Slack-first shops, inherited Salesforce orgs, and work that still lives in a spreadsheet. Texas is a mailing address. We reply to a brief within 24 hours.
Do you have a US office?
The HQ is Dubai. The US line is a Texas mailing address. For US teams the work is the same: a named process, a governed agent, a person on the outcome.
Slack or Salesforce for a US agent?
If the book lives in Salesforce, Agentforce can take the seat. If the decisions live in Slack, the agent should too. Inherited orgs show up a lot. We say when the org is the wrong place to start.
Can you set up an agent on an inherited Salesforce org?
Yes, if the process is clear and the permissions are honest. If the org is slower than it should be, we say so. Setup and optimization are different jobs. A stalled pilot uses the rescue path.
What does AI agent implementation cost in the USA?
No published retainer. Bring the repetitive work that already makes you money. We return a stack or an honest no.

Desks

Where the practice sits.

The brief

Send the situation.