Salesforce MVP Hall of Fame · Certified Partner since 2010
WhatsApp for customers, Slack for the company
Customers write on WhatsApp and your team answers from Slack, so the same question is retyped twice. One agent job runs in both, with the record in Salesforce. The first week is in the org, reading what already exists.
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Certified Partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE and US desks
The stack
How we would assemble it.
The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.
- 01Models · Claude, Gemini, OpenAI, Bedrock
- 02Agents · Agentforce, CrewAI, ADK, A2A
- 03Memory · Neo4j, Cognee, RAG
- 04Identity · IndyKite, SSO, entitlements
- 05Governance · policy, audit, human override
The job
What has to be true.
Channel seat
The brief
Send the situation.
Name the process. Name the object.