Salesforce
Thirteen clouds. One org.
You already licence some of these. We implement the ones your process needs, then show you which architectural job each one does once agents are involved.
Clouds
Open the cloud your desk runs on.
Open the one that matches your week. We do not invent adoption scores.
Sales Cloud
Run leads, opportunities, and forecast on Sales Cloud. We implement it around the process your team already runs.
Service Cloud
Resolve support cases faster: by phone, email, chat, or self-service portal.
Marketing Cloud
Run email, mobile, social, and web campaigns on Marketing Cloud after the customer profile and consent can support them.
Commerce Cloud
Connect digital and physical storefronts on Commerce Cloud, implemented around how you already sell.
Experience Cloud
Experience Cloud is the portal your customers, partners, or staff log into. We build it when a login genuinely beats another inbox.
Tableau
See Salesforce and other data in Tableau after the records in the org can be trusted.
Data Cloud
Data Cloud resolves one customer profile across systems, then serves it to journeys, analytics, and agents as governed context.
Slack
Slack is where the internal desk already works. We put the agent there: fast commands, visible approvals, and write-back to Salesforce.
MuleSoft
MuleSoft for Anypoint, Flex Gateway, Agent Fabric, and IDP when reuse is real. A simpler pipe when it is not.
Salesforce Platform
Build the Salesforce apps the org needs with Flow, Lightning, and Apex when the job actually requires code.
Salesforce Pardot
Pardot is the B2B marketing desk for lead nurture when marketing and sales already share a lead definition.
Agentforce
Salesforce-native agents. Right when the work and the permissions already live in the org.
Artificial Intelligence
Einstein recommends inside Salesforce. Agentforce acts. Do not hire anyone who conflates them.
Architecture
Owning a licence is not knowing its job.
Read the products you already own by the job they do once agents are in the picture.
Runtime
Three questions before you buy Agentforce seats.
If the answers are no, the honest path is a custom agent or a smaller cloud.
- Does the work need a Salesforce-native runtime?
- If the system of record is Salesforce and the user is already in the cloud, Agentforce is in play. If the work lives elsewhere, do not force the seat.
- Is the data already identifiable?
- Agentforce without identity resolution is a demo. Data Cloud first, then the agent.
- Who owns the failure?
- If you cannot name the person who signs the rollback, do not go live. That is the honest no.
How we work
No new cloud before week one.
- 01Week 1 in the orgWe read what already exists before anyone adds a cloud.
- 02Written noteWhat is worth fixing, what is worth finishing, and what is not. Not a dashboard.
- 03Fixed scope and priceWe can fix-price a named, scoped piece once the process is clear. We will not fix-price a rescue we have not assessed.
- 04BuildWe implement around the process you already run.
- 05We stayAfter go-live, a person stays on the exceptions.
The brief
Tell us what you already own.
One email starts it. We ask about the cloud and the week after. The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.