Speaking twice at Dreamforce · Sept 15-17 →

Salesforce MVP Hall of Fame · Certified Partner since 2010

Salesforce implementation, around your process.

An implementation partner that keeps your process and makes the org match it. Sales, Service, Marketing, Experience, and the rest of the catalog only when that work is real. The first week is in the org, reading what already exists.

Get the written assessment

Certified Partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE and US desks

See a stack first

The work

What we do in the org.

You are starting a Salesforce org, or replacing a tool that never became the system of record. The buyer is usually a VP of Sales, Operations, or IT who has already been burned by a partner that implemented the demo, not the desk.

Sequence

From brief to a quiet week.

  1. 01BriefYou send the process. We come back with a stack, a sequence, or an honest no.
  2. 02DesignProcess map, object model, and the integrations that would break the week if they fail.
  3. 03BuildConfigure first. Custom code only when configuration cannot carry the rule.
  4. 04Migrate and trainA cutover the team can actually run, then hypercare until the first real week is quiet.

The honest no

When we are the wrong partner.

The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.

Questions

What we actually say.

Do you implement every Salesforce cloud?
We implement the clouds the process needs: Sales, Service, Marketing, Experience, and the rest of the catalog when they earn the seat. We will tell you when a cloud is a license, not a project.
What if we already bought licenses?
Then the job is still the process. We map seats to work and leave the ones that exist because nobody reviewed last year’s renewal. See license optimization if the renewal is the emergency.
Where does an AI agent fit?
After the org can hold the record. If a person is already doing the job like a robot, we set up an agent on that named process. Agentforce when the work lives in Salesforce. Custom when it does not.

The brief

Send the situation.

One email. The situation travels with it.