Speaking twice at Dreamforce · Sept 15-17 →

Guide · MuleSoft delivery

Foundation. Scale. Then data.

The first week is in the org, reading what already exists. Kick-off is named owners and three goals. Day-to-day is receipts. We will not run a fabric program on a slide. The honest no: if the work is a software factory with a named delivery date, we are the wrong partner.

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Certified Partner since 2010 · MVP Hall of Fame · 200+ agents in production · UAE and US desks

Operating model

Kick-off

How we start a MuleSoft program.

This is Mindcat practice. It is not a Success Plan brochure.

Sequence

Three phases. Aggressive on the first.

  1. 01

    Foundation

    Team MCP servers and non-product model calls through Flex Gateway. No exceptions except the product surface you already sell. Identity on the hop.

  2. 02

    Scale

    Four policy families live: identity, field, row, action. One production worker on a named desk. Slack or Salesforce into Agent Fabric into Agentforce, with a rollback.

  3. 03

    Data

    A small number of systems of record through MuleSoft. Lineage locked. No new sources after the cutoff. Demo only if the receipts exist.

Mindcat delivery sequence for MuleSoft Agent Fabric programs. Foundation is the gateway. Scale is policy plus one production worker. Data is a small set of systems of record through MuleSoft, with lineage named.
Mermaid source
flowchart TD
  P30["Foundation: MCP and model calls through Flex Gateway"] --> P60["Scale: policy families and one production worker"]
  P60 --> P90["Data: few systems of record through MuleSoft, lineage named"]

Risks

What we manage in the open.

Questions

What we actually say.

Is this a fixed 90-day package?
No. The sequence is the model. The calendar depends on whether identity and the gateway already exist. We will not print a day count as a promise.
Where are the receipts?
The operating-model note. Every commitment has a claim, an artifact, and an owner.

The brief · one email

Name the owners. Name the first system.

We will tell you whether foundation is a week or a quarter.